When I asked to speak to a sales consultant, I was informed that there is no sales consultant available. Even when I told him it is now or never to get my business, he simply said that noone can immediately help me and that he should take my details if I want more info.
I can really suggest that Neotel gives more information to the helpdesk guys. What is the purpose of the helpdesk assistants always simply taking your details for later info? And why so secretive about price or service offerings even after launch?
Source : https://mybroadband.co.za/vb/showthread.php/117862-Neotel-Call-centre